lg sabong Privacy Policy: How We Handle Your Account Data
This privacy policy explains exactly what account and transaction data lg sabong collects when you use our platform, how that data is stored, and what choices you have over it. Everything here applies to accounts accessed in the Philippines where local law permits.
Account data transparency
GCash and Bank Transfer records
Your right to review and correct
Direct contact for data requests
POLICY POSTURE
What Data We Collect and Why We Hold It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the credentials you set. When you move funds through GCash or Bank Transfer, our system logs the transaction reference, the amount, the timestamp, and the payment method used. We hold these records because they are required to process your requests, confirm your account identity, and respond to any disputes you raise about a transaction. We also collect technical data automatically: the device type, browser version, IP address, and session duration each time you connect. This data is used to keep your account session stable and to detect access patterns that could indicate unauthorized use. We do not sell your personal data to third parties for marketing. Where we share data with a payment processor — such as the gateway that handles your GCash deposit or Bank Transfer — we share only what that processor needs to complete the transaction. Availability of this service depends on local law and applies only in eligible regions.
GCash deposit records
Bank Transfer transaction logs
Account identity data
Device and session data
Transaction dispute records
POLICY COVERAGE
Where This Policy Applies and What It Covers
Not every interaction with our platform falls under the same part of this policy. Understanding the scope helps you know which data practices apply to your specific activity — whether that is logging in, making a deposit, browsing game lobbies, or following a link to a third-party site.
Account Access
Applies fully. All data collected during login, account creation, and session activity falls within this policy. This includes credentials, verification steps, and the access log we maintain for your account security.
Transactions
Applies fully. Every GCash deposit, Bank Transfer, and wallet movement is logged under this policy. Records are held to support dispute resolution and to comply with obligations that depend on local law.
Site Content and Game Lobbies
Applies partially. When you browse game categories — slots, live casino tables, or sports markets — we collect session and click data to keep the lobby responsive. No personally identifying data is attached to browsing alone.
Third-Party Services
Outside scope. Links to external payment pages or game content providers operate under their own privacy terms. We are not responsible for data practices on pages you reach by leaving our platform.
YOUR PRACTICAL OPTIONS
Actions You Can Take Under This Policy
You have real, practical options over the data we hold. The most direct route is your account dashboard — after login, you can view the transaction history attached to your account, including GCash and Bank Transfer records, sorted by date. If you spot an entry that looks incorrect, you can flag it from the same screen or contact support directly with the transaction reference number. Beyond reviewing records, you can request a correction to personal details we hold — such as a contact number or email address — by submitting a written request through our support channel. If you want to understand exactly what categories of data we hold about your account, you can request a summary. We will respond through the contact method you used to reach us. Where local law gives you the right to request deletion of certain data, we will tell you which records can be removed and which must be retained for transaction or legal reasons.
Review Your Records
Log in and open the transaction history section of your account dashboard to see GCash deposits, Bank Transfer entries, and session records sorted by date.
Correct Account Details
Submit a written correction request through our support channel. Include the specific field you want updated and the correct value — we will confirm the change once verified.
Request a Data Summary
Ask us what categories of personal data we hold on your account. We will provide a plain-language summary through the same contact channel you used to ask.
Raise a Privacy Question
If any part of this policy is unclear or you have a concern about how your data has been handled, reach us through the support contact listed on this page. We aim to respond specifically, not with a form reply.
REACH US DIRECTLY
How to Contact Us About This Policy
Privacy questions and data requests can be sent through any of the channels below. When you write to us about a data matter, include your account email and a brief description of your request so we can locate the relevant records without asking follow-up questions.
Email Support
Send your data request or privacy question to our support email. Include your registered account email and the nature of your request — correction, summary, or concern.
Live Chat
Open the live chat from any page on lg sabong. For privacy requests that need a written record, ask the agent to log the conversation and send you a reference number.
Account Dashboard
Log in and navigate to account settings for self-service options: viewing your transaction history, updating contact details, and checking the current state of your account data.
HOW WE MANAGE DATA
Data Handling, Cookies, Retention and Security
Our approach to your data is built around the minimum needed to run your account and process your transactions — nothing collected for its own sake. Below are the four areas that matter most to how we handle what we know about you.
Cookies and Session Data
We use session cookies to keep you logged in and functional cookies to remember your account preferences. Analytics cookies track aggregate page behaviour — not individual identity. You can adjust cookie preferences through your browser settings at any time.
Account Security Practices
Access to your account record is restricted to authenticated sessions. We do not display full payment credentials — GCash numbers or Bank Transfer account numbers — in any interface after they are submitted. Suspicious session activity triggers an automatic flag on the account.
Data Retention
Transaction records — including GCash and Bank Transfer logs — are retained for as long as required by the applicable legal obligations in the regions where this service operates. Account profile data is held while your account is active and for a defined period after closure.
Policy Updates and Contact
When this policy changes in a material way, we update the version date shown at the top of this page. The current version is always at lg sabong/privacy-policy/. For any question about a change, reach us through the support channels listed above.
COMMON POLICY QUESTIONS
Frequently Asked Questions About Our Privacy Policy
The questions below cover what real account holders ask about data collection, access, correction, and contact. If your question is not here, reach us directly through live chat or email.
What personal data does lg sabong collect when I open an account?
We collect the details you enter during account creation — name, contact information, and login credentials. Once your account is active, we also log session data, device type, and the transaction records attached to any GCash or Bank Transfer activity on your account.
Are my GCash and Bank Transfer details stored after a transaction?
We store the transaction reference, amount, and method used — enough to support a dispute or account query. Full payment credentials such as your GCash mobile number are not displayed in any account interface after submission. The payment gateway handles the credential; we hold only the transaction record.
How do I see all the data held on my account?
Log in and go to your account dashboard. Transaction history, account details, and session records are visible there. If you want a broader summary of every data category we hold, send a written request through our email or live chat support and we will compile one for you.
Can I ask you to correct or update my personal information?
Yes. Send a correction request through live chat or email support with the specific detail you want changed and the correct value. We verify the request against your account before making any change, then confirm the update through the same channel you used.
Does this privacy policy cover links to third-party payment or game pages?
No. Once you follow a link away from lg sabong — whether to a payment processor page or any external site — their own privacy terms apply. We have no control over data collected outside our platform and cannot be held responsible for those practices.
How will I know if the privacy policy changes?
We update the version date at the top of this page whenever there is a material change. The current version is always at lg sabong/privacy-policy/. We do not send policy-change alerts by default, so checking this page periodically keeps you current.